This Refund & Cancellation Policy explains how cancellations and refunds are handled by leaptogulf.com. By purchasing or using any of our services, you agree to the terms outlined in this policy.
Company Details
Platform Name:
leaptogulf.com
Registered Address:
Flat No. 413B, 4th Floor,
H13B H.No. 1-2-137 to 154,
Secunderabad, Telangana,
500003, India
Website:
https://leaptogulf.com
Email:
support@leaptogulf.com
Nature of Services
leaptogulf.com provides professional and digital career-support services, including but not limited to:
- Resume writing services
- Resume optimization and formatting
- Resume forwarding and professional visibility services
These services are customized, personalized, and involve manual effort. Once service work has started, it cannot be reversed.
Cancellation Policy
Cancellation Before Service Begins
If a cancellation request is submitted before the service has started, it may be eligible for a full or partial refund, after deducting applicable processing or administrative charges.
All cancellation requests must be sent to support@leaptogulf.com.
Cancellation After Service Begins
Once the service has started, cancellation requests are generally not eligible for a refund. This includes, but is not limited to, cases where:
- Resume drafting has started
- Profile or information review has been completed
- Any portion of the service has already been delivered
Any exceptions are reviewed strictly at our sole discretion.
Refund Policy
Refunds are considered only under limited and valid circumstances.
Refunds May Be Considered If:
- A duplicate payment was made
- Payment was processed incorrectly
- The service could not be delivered due to an internal technical issue
Each refund request is reviewed on a case-by-case basis.
Refunds Are Not Applicable If:
- The service has already been delivered (fully or partially)
- Delays occur due to lack of response or cooperation from the user
- Dissatisfaction is based on personal preference or subjective expectations
- The user expects guaranteed job placement, interview calls, or employment outcomes
Partial Refunds
Partial refunds may be issued in cases where:
- Only a portion of the service has been completed
- The service scope is reduced by mutual agreement
The refunded amount will depend on the extent of work already completed.
Refund Processing Timeline
If a refund is approved:
- Review period: up to 7 business days
- Refund processing time: 5–10 business days (subject to payment gateway timelines)
Refunds are issued through the original payment method used at the time of purchase.
No Employment Guarantee
Our services are designed to improve professional presentation and visibility only.
leaptogulf.com does not guarantee:
- Job offers
- Interview calls
- Employment or salary outcomes
Refunds will not be issued due to lack of hiring results.
Chargebacks & Payment Disputes
Users are requested to contact leaptogulf.com directly before initiating any chargebacks or disputes with banks or payment providers.
Unjustified chargebacks may result in:
- Temporary service suspension
- Permanent account restriction
Force Majeure
leaptogulf.com shall not be held responsible for service delays or failures caused by events beyond reasonable control, including but not limited to natural disasters, system failures, government actions, or internet disruptions.
Policy Updates
leaptogulf.com reserves the right to modify or update this Refund & Cancellation Policy at any time. Any changes will be effective immediately upon publication on the website.
Contact Information
For refund or cancellation-related questions, please contact:
Email: support@leaptogulf.com
Website: https://leaptogulf.com
Acceptance of Policy
By using leaptogulf.com services, you confirm that you have read, understood, and agreed to this Refund & Cancellation Policy in full.
